| 1 | Sound |
Sound |
| 2 | Troubleshoot problems that prevent your computer from playing or recording sound. |
Troubleshoot problems that prevent your computer from playing or recording sound. |
| 3 | Which of these devices do you want to troubleshoot? |
Which of these devices do you want to troubleshoot? |
| 5 | Speakers, headphones, headset earphone, handset, speakerphone |
Speakers, headphones, headset earphone, handset, speakerphone |
| 9 | Microphone or headset microphone |
Microphone or headset microphone |
| 13 | Audio |
Audio |
| 14 | Mute |
Mute |
| 15 | Volume |
Volume |
| 16 | speaker |
speaker |
| 17 | headphone |
headphone |
| 18 | playing |
playing |
| 19 | playback |
playback |
| 20 | microphone |
microphone |
| 21 | record |
record |
| 22 | recording |
recording |
| 30 | Find and fix problems with playing sound. |
Find and fix problems with playing sound. |
| 31 | Find and fix problems with recording sound. |
Find and fix problems with recording sound. |
| 32 | Playing Audio |
Playing Audio |
| 33 | Recording Audio |
Recording Audio |
| 34 | play |
play |
| 37 | listen |
listen |
| 38 | |
|
| 39 | |
|
| 73 | This troubleshooter can't run in a Remote Desktop session |
This troubleshooter can't run in a Remote Desktop session |
| 74 | At the remote computer, log on in person and then try running the troubleshooter again. |
At the remote computer, log on in person, and then try running the troubleshooter again. |
| 221 | One or more audio service isn't running |
One or more audio service isn't running |
| 222 | Both the Windows Audio and the Windows Audio End Point Builder services must be running for audio to work correctly. At least one of these services isn't running. |
Both the Windows Audio and the Windows Audio End Point Builder services must be running for audio to work correctly. Atleast one of these services isn't running. |
| 223 | Start required audio services |
Start required audio services |
| 224 | Start the Windows Audio and the Windows Audio End Point Builder services |
Start the Windows Audio and the Windows Audio End Point Builder services |
| 301 | Audio device is disabled |
Audio device is disabled |
| 302 | The audio device you selected is currently turned off in Windows. |
The audio device you selected is currently turned off in Windows. |
| 303 | Enable the audio device |
Enable the audio device |
| 304 | Enable the selected audio device to play or record sound. |
Enable the selected audio device to play or record sound. |
| 401 | Audio device muted |
Audio device muted |
| 402 | Audio can't play if the device is muted. |
Audio can't play if the device is muted. |
| 403 | Unmute audio device |
Unmute audio device |
| 404 | Unmute the audio device to play or record sound. |
Unmute the audio device to play or record sound. |
| 501 | Low audio device volume |
Low audio device volume |
| 502 | Audio device volume might be too low to hear. |
Audio device volume might be too low to hear. |
| 503 | Increase the audio device volume |
Increase the audio device volume |
| 504 | To increase the volume, move the volume slider in the Volume Mixer. |
To increase the volume, move the volume slider in the Volume Mixer. |
| 601 | Audio device isn't set as default |
Audio device isn't set as default |
| 602 | The default audio device is usually used to play or record sounds on your computer. |
The default audio device is usually used to play or record sounds on your computer. |
| 603 | Change selected audio device to default |
Change selected audio device to default |
| 604 | Making this device the default audio device will help ensure that other programs can use it to play or record sound. |
Making this device the default audio device will help ensure other programs can use it to play or record sound. |
| 701 | The %DeviceType% is unplugged |
The %DeviceType% is unplugged |
| 702 | An audio device must be plugged in to play or record sound. |
An audio device must be plugged in to play or record sound. |
| 703 | Plug in the %DeviceType% |
Plug in the %DeviceType% |
| 704 | The audio peripheral doesn't appear to be plugged in. Check the connection. |
The audio peripheral doesn't appear to be plugged in. Check the connection. |
| 705 | The device does not appear to be plugged in. Check the connection, plug in the device, then click next |
The device does not appear to be plugged in. Check the connection, plug in the device, then click next |
| 801 | Check audio device |
Check audio device |
| 802 | There might be a problem with your audio device. |
There might be a problem with your audio device. |
| 943 | Increase audio device volume |
Increase audio device volume |
| 947 | Open Volume Mixer |
Open Volume Mixer |
| 14207 | You must restart your computer |
You must restart your computer |
| 14208 | Windows has fixed your problem. You must restart your computer for the changes to take effect. |
Windows has fixed your problem. You must restart your computer for the changes to take effect. |
| 33082 | Audio enhancements didn’t load |
Audio enhancements didn't load |
| 33084 | Reinstall audio driver |
Reinstall audio driver |
| 33085 | Audio format not set to default |
Audio format not set to default |
| 33086 | Set audio format to default |
Set audio format to default |
| 33087 | Changing the sampling rate and bit depth from default values can cause audio to stop working properly |
Changing the sampling rate and bit depth from default values can cause audio to stop working properly |
| 33088 | Audio services not responding |
Audio services not responding |
| 33089 | Restart audio services |
Restart audio services |
| 33090 | Both the Windows Audio and the Windows Audio End Point Builder services must be running for audio to work correctly. At least one of these services isn’t responding. |
Both the Windows Audio and the Windows Audio End Point Builder services must be running for audio to work correctly. At least one of these services isn't responding. |
| 33091 | Generic Audio Driver |
Generic Audio Driver |
| 33092 | Play Sound using generic Microsoft HD Audio driver |
Play Sound using generic Microsoft HD Audio driver |
| 33093 | Play test sounds |
Play test sounds |
| 33094 | Help me choose the best audio driver |
Help me choose the best audio driver |
| 33095 | Skip this step |
Skip this step |
| 33096 | Keep using my current audio driver |
Keep using my current audio driver |
| 33097 | We’re going to try something |
We're going to try something |
| 33098 | Reinstalling the audio driver or trying the Microsoft HD Audio driver might fix problems with sound. We are going to play test sounds and ask you how they sounded. First with no changes, then after reinstalling the driver, and finally after switching to the Microsoft HD Audio driver. |
Reinstalling the audio driver or trying the Microsoft HD Audio driver might fix problems with sound. We are going to play test sounds and ask you how it sounded. First with no changes, then after reinstalling the driver, finally after switching to Microsoft HD Audio driver. |
| 33099 | Good |
Good |
| 33100 | %INT_Good_Desc% |
%INT_Good_Desc% |
| 33101 | Bad |
Bad |
| 33102 | %INT_Bad_Desc% |
%INT_Bad_Desc% |
| 33103 | I didn’t hear anything |
I didn't hear anything |
| 33104 | %INT_Did_Desc% |
%INT_Did_Desc% |
| 33105 | How did that sound? |
How did that sound? |
| 33106 | %INT_Desc% |
%INT_Desc% |
| 33107 | Turn off Sound Effects and Enhancements |
Turn off Sound Effects and Enhancements |
| 33108 | Turning off audio enhancements might improve sound quality. To turn them off, use the "disable all" checkbox or untick them individually, then click "apply". If you don't see an enhancements tab then your device doesn't have any enhancements. |
Turning off audio enhancements might improve sound quality. To turn them off, use the "disable all" checkbox or uncheck them individually, then click "apply". If you don't see an enhancements tab then your device doesn't have any enhancements. |
| 33111 | Yes, open Audio Enhancements |
Yes, open Audio Enhancements |
| 33112 | No, do not open Audio Enchancements |
No, do not open Audio Enchancements |